The top 5 manager attributes from their team's point of view ...
Being a successful manager requires many attributes, a wide variety of skills, and also a great attitude towards work. These necessities are well-researched, even Google's Project Oxygen came up with the 10 most important traits. Reviewing this topic from the other side, from the employee's point of view, will shine a light and restructure the previously known, firm lists.
Demand for management
Although management power is based on ownership or chain of command, it can be seen as a service-like offering towards the employees. If we follow this approach, it is easy to see that there is a high demand for good quality management from the team members' side.
How to be a good manager, then? (And some examples ...)
● Clear communication: As in any relationship, there is a golden rule at your workplace too - nobody is capable of reading minds. While a few of your employees might be on the same page with you more often than others, but it results in a safer and more engaging environment if you are communicating your expectations.
Example: If you are giving feedback, don't try to avoid negative critique, instead assertively go into details. Articulate what the discussed situation made you feel and ask how it can be avoided next time.
● Consistency: In today's constantly changing times, we all need to adapt quickly, but when it comes to instructions, it is essential to be as consistent as possible. Inconsistency in communication leads to a misguided team, and decreasing motivation.
Example: Don't communicate differently for different audiences. Many bosses are holding back information from their team, but this can backfire anytime; therefore, you should avoid it.
● Leading by example: We can also phrase this as being the go-to person in the team. The best managers are easy to reach and always have their doors open to their employees. This, however, should not be confused with you being the first one to jump on any new task that comes up in the company.
Example: Always have your knowledge up-to-date and be ready to make quick decisions. If your role is closely related to specialists or industry experts, you should be able to have at least a basic understanding of what they are doing to be able to provide support to them.
● Dependability: Employees are looking for managers whom they can look up to and depend on when it comes to handling issues, problems, or crises. In the past, ship captains were the last ones to get off-board from the sinking ship. This mentality is what your people are looking for in you. Your team needs to feel that they can rely on you, and you have their backs.
Example: The best managers create a work environment, in which their employees can make mistakes without jeopardizing their jobs. Create a company or team culture that prefers an innovative approach with openness towards corrections instead of aiming for perfection and be there for your team when they need you. Be their shoulder to cry on, recognize them, promote them, and most importantly protect them.
Keeping the above in mind when you seek your management style, and what attributes and skills to strengthen in yourself, will help you to become your best possible self as a manager.